Novotel Lucknow Gomti Nagar

Breakfast and dinner was excellent, but I was there for 3nights room no-208 the lock bothered us to much the battery was not working and every time we had to run to activate the card but unfortunately then too the door did not open every time we had to wait for 15 mins . Secondly my rooms were booked for Rs 5400 per day but third day I had to pay Rs 7400 did not understand this , as my husband had paid , we did not get the refund , the extra money we paid . I shall be highly obliged and thank ful if you check and refund the extra money paid , so that I shall recommend my friends , relatives and we too shall visit again . Thanking you Kiran Jayaswal.

I recently had the pleasure of staying at the Novotel, and I must say it was an exceptional experience from start to finish. From the moment I stepped into the elegant lobby, I was greeted with warm smiles and impeccable service that set the tone for my entire stay. The attention to detail throughout the property is truly impressive. The rooms are a blend of comfort and sophistication, offering stunning views and a serene atmosphere that’s perfect for relaxation. The plush bedding ensured a restful sleep, and the room amenities left nothing to be desired. One of the highlights of my stay was the dining experience. The on-site restaurant exceeded my expectations with its diverse menu and exquisite dishes. Each meal was a culinary delight, and the attentive staff made dining here a truly enjoyable affair. The hotel’s facilities are top-notch, catering to every need. The fitness center is well-equipped, allowing guests to maintain their wellness routines while away from home. The pool area is a tranquil oasis, offering a refreshing escape from the bustling city. What truly sets Novotel apart is its staff. The level of service provided by the staff members was exceptional. From the concierge who helped me plan my day to the housekeeping team that kept my room impeccable, every interaction was marked by genuine warmth and a commitment to ensuring my comfort. Whether you’re visiting for business or leisure, Novotel offers an unparalleled experience. The seamless blend of luxury, comfort, and outstanding service makes this property a true gem. I wholeheartedly recommend Novotel to anyone seeking a memorable and indulgent stay.

A big shoutout to the housekeeping manager and especially to Shivani for her remarkable professionalism. From the moment we arrived, we felt welcomed and taken care of. Shivani’s attention to detail truly stood out, especially with the adorable towel doll she created for us! It added such a personal touch and brought a big smile to our faces.

The rooms were comfy with all the amenities provided. Staff is very helpful. Samisha (FD) staff checked us in and was very quick at her job. Breakfast area is very nicely arranged and lots of food options for both veg and non vegetarians. The locality is good.

Brakefast and dinner was excellent . Gym and swimming pool was good. .The ambiance of the terrace with small lounge bar and seating area with city view is classy. The staff is very cooperative. I will definitely came here if ever I travel to luknow. I would say that the mattress was more comfortable .